JRD items are hand made to order with care and intention and require a full 10 working day manufacturing lead time. If you are ordering a ready made item, please allow a 2 day processing lead time.

Weekends and public holidays are not included in these 10 working days.

Once your order is completed, packed and submitted to the courier you will receive a notification with a tracking number via email. This tracking number is clickable and will redirect you straight to the couriers online tracking page with all the updates. 

If there is a rare and unexpected delay with your order, you will be contacted as soon as possible.

For urgent queries regarding your order, please email info@jaderabbitdesign.co.za